General
www.rathinamcorp.in (hereinafter referred to as “Website”) is an Internet-based portal owned and operated by Rathinam Corporation, a company incorporated under the Companies Act, 1956, with its registered office at 36,Chinnakadai street,Thiruvannamalai-606601. Tamil Nadu, India. By using this website, you agree to the Terms, Conditions, and Notices contained in these “Terms of Use,” along with any amendments made by Rathinam Corp at its sole discretion, and posted on the Website.
It is your responsibility to review these Terms of Use periodically for updates or changes. Accessing, browsing, or otherwise using the site indicates that you have read, understood, and agreed to be bound by these “Terms of Use” and the Website’s “Privacy Policy” available on the homepage, www.rathinamcorp.in.
Rathinam Corporation agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. Rathinam Corporation shall not be liable to deliver any merchandise or services purchased by users for delivery in locations outside India.
Our Business Hours
Our business hours for customer service are from Monday to Saturday between 9:00 a.m. and 6:00 p.m. During off-hours and holidays, you can write to us at account@rathinamcorp.in or call us at 7200473029.
Eligibility to Use
Use of the Website is permissible only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., shall not be permitted to avail the services or use the Website. If you are a minor, i.e., under the age of 18 years, you shall not register as a User of the Rathinam Corp website and shall not transact on or use the website.
You shall not have more than one active account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring your account to another party.
Rathinam Corp reserves the right to terminate your membership and/or refuse to provide you with access to the Website without providing any reasons.
Account and Registration Obligations
The Website requires you to register as a User by creating an Account in order to avail of the services provided by the Website. Every registered user with the website is responsible for maintaining the confidentiality of their corresponding user information and is responsible for all activities that occur under their user name. Rathinam Corp cannot and will not be liable for any loss or damage arising from your failure to comply with this section. You may be held liable for losses incurred by Rathinam Corp or any other user of or visitor to the Website due to authorized or unauthorized use of your Account as a result of your failure in keeping your account information secure and confidential.
You agree that if you provide any information that is false, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with the Terms of Use, we shall have the right to indefinitely suspend or terminate or block access to your membership on the Website and refuse to provide you with access to the Website.
The Website also allows restricted access to the services for unregistered users.
Pricing Information
We always offer the best possible prices on products for our customers. Sometimes the pricing or product information on any product(s) displayed on our Website may be incorrectly reflected due to some technical issue, typographical error, etc., and in such cases, Rathinam Corp may cancel your order(s).
Rathinam Corp shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction on account of you/card-holder having exceeded the preset limit mutually agreed by Rathinam Corp with our acquiring bank from time to time.
Maximum Retail Price (MRP), sale price, and discounted price can be changed based on the manufacturer’s price update without any notice.
If the MRP price is lesser than the published price, we will invoice for the MRP amount and then ship the consignment. The excess amount paid by the customer will be refunded.
In some cases, if the product price is higher than the published price due to a miss-out in price revision, we will inform the customer about the same. After approval from the customer, the invoice will be done for the revised price and the consignment will be shipped. If the revised price is not accepted by the customer, with due information to the customer, the order will be canceled.
User Obligations
You agree to adhere to all limitations on dissemination, use, and reproduction of any materials (such as the product catalogs) that you access on the Website in accordance with this section.
You agree not to access the Website and the materials or services by any means other than through the interface that is provided by Rathinam Corp. You shall not use any deep-link, robot, spider, or other automatic device, program, algorithm, or methodology to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials, or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Website.
You agree that you are solely responsible to Rathinam Corp and to any third party for any breach of your obligations under the Terms of Use and for the consequences (including any loss or damage which Rathinam Corp or its affiliates or its vendors may suffer) of any such breach.
You agree that Rathinam Corp may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website.
Rathinam Corp may change, modify, amend, or update the Terms & Conditions from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on updating/posting. Your continuous use of the service will signify your acceptance of the changed terms.
Taxation Policy
We invoice all transactions and charge all taxes as per regulation. We charge GST depending on the item being shipped.
Product
All pictures displayed are only for illustration purposes. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Since every display device is set differently and photographs are taken using a camera, color may vary as seen by you from the actual product.
The actual product might vary from the picture displayed; product specification alone stands for product information.
Common product images will be displayed for all variants in a single product page. Products with variants will be displayed with common product images; specific images for variants may not be shown.
Warranty/Service Issues
For any warranty/service issues, the customer should approach the manufacturer and should undergo the procedure of the product’s warranty claim according to the policy terms of the manufacturer.
Estimated Dispatch Days / Order Delivery Time
After receipt of the order placed online, the order is expected to dispatch on the same day or next day. If the order delivery time exceeds the above committed timeline, the customer will be contacted to get order execution confirmation with the new delivery timeline. Based on the customer’s acceptance, the order will be executed or else it will be canceled. In the case of a prepaid order, the entire amount collected will be refunded within 15 business days.
Products Against Order
In some cases, products will be procured from the manufacturer only against the order of the customer.
The against order product’s lead time will be informed to the customer, and the order will be processed after customer confirmation.
Against order product(s) will be processed only for prepaid orders.